Returns, Refunds and Exchange Policy


How to return an item:

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. All items must be returned within 30 days of purchase.


1. Please email sarahstobaccoshoppe@gmail.com  to request a refund and we will assign you a tracking number.


2. Mail your item to:


Sarah’s Tobacco Shoppe

Attn.: Returns Dept.

4329 Central Avenue NE

Columbia Heights MN 55421


3. Include in your package a signed letter stating the reason for your return and the original receipt.




Return Expectations


-Some items may not be able to be returned, such as: Liquid if it’s been opened.


-Merchandise that has been worn out or altered will not be accepted for return or exchange.


- All items are subject to a 10% restocking fee that will be deducted from your refund.


-We do not refund the original shipping and handling that you paid on the order.




Payment Policy


Accepted methods of payment:


- Credit Card (Visa, Master Card, American Express, Discover)


- Check/Money Order


Mailing Address for Check/Money Order:


Sarah’s Tobacco Shoppe

4329 Central Avenue NE

Columbia Heights, MN 55421




Shipping Policy


All orders are shipped within 48 hours Monday-Friday 8 am-5 pm

Carriers we use are: USPS and UPS

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